“ Michael set the highest of standards and gives others the tools and knowledge to achieve those standards . . . "
Melanie Kallies, former Director of Operations for Steiner + Associates
“ . . . able to group departments together and lead them, as a team, to success."
Dave Tran, Senior General Manager, Jamestown Properties
Melanie Kallies, former Director of Operations for Steiner + Associates
“ . . . able to group departments together and lead them, as a team, to success."
Dave Tran, Senior General Manager, Jamestown Properties
AWARDS
|
o Jones Lang LaSalle Award for Exceptional Client Service
o Jones Lang LaSalle Award for Property Team Excellence o Jones Lang LaSalle Award for Greatest Impact |
o Compass Retail General Manager of the Year
o Compass Retail Outstanding Achievement Award in Cost Reduction o Compass Retail Outstanding Achievement Award in Security |
ACCOMPLISHMENTSo Successfully absorbed the management of 17 properties - 4.3 million square feet - over 14 months increasing total portfolio to 7.7 million square feet.
o Doubled company property management fees due to the acquesitions described above. o Established Company-wide Standards in Reporting and Policies & Procedures. o Secured proper training of property managers and accounting team to ensure commercail management system (MRI) used to its full potential |
|
o Built effective property management divisions from the ground up for three separate companies.
o Successfully
consolidated Asset and Property Management for improved efficiency and savings including a portfolio-wide
savings of $240,000 through consolidation of security under one contractor.
o $1.2 million increase in parking revenues.
o $450,000 in reductions in center parking and transportation expenses.
o Increased profitability by $400,000 through implementation of a fixed CAM rate program.
o Built a profitable facility management subdivision realizing a $150,000 in profit in the first 9 months of operation.
o Revised forecasting system to provide accurate forecasts and budget tools.
o Drafted and implemented proprietary programs and forms for tracking, analyzing and reporting on a myriad of issues facing Property Management companies including :
o The C.A.R.E Program (Complaints Assist in Reaching Excellence)
o Scheduling
o Property Inspections
o Staff/resource Allocations
o Budgeting
o Developed a company-wide sponsorship program including inventories and rates.
o Successfully resolved client/owner dissatisfaction for a third party management contract.
o Improved Center image problems and significantly decreased security incidents.
o Directly negotiated lease terms to maintain occupancy of 62,000 square feet of bankrupt tenants while negotiating pro forma renewal terms for 50,000 square feet of permanent, pro forma renewals.
o $1.2 million increase in parking revenues.
o $450,000 in reductions in center parking and transportation expenses.
o Increased profitability by $400,000 through implementation of a fixed CAM rate program.
o Built a profitable facility management subdivision realizing a $150,000 in profit in the first 9 months of operation.
o Revised forecasting system to provide accurate forecasts and budget tools.
o Drafted and implemented proprietary programs and forms for tracking, analyzing and reporting on a myriad of issues facing Property Management companies including :
o The C.A.R.E Program (Complaints Assist in Reaching Excellence)
o Scheduling
o Property Inspections
o Staff/resource Allocations
o Budgeting
o Developed a company-wide sponsorship program including inventories and rates.
o Successfully resolved client/owner dissatisfaction for a third party management contract.
o Improved Center image problems and significantly decreased security incidents.
o Directly negotiated lease terms to maintain occupancy of 62,000 square feet of bankrupt tenants while negotiating pro forma renewal terms for 50,000 square feet of permanent, pro forma renewals.